Josh's Shop
Website and service terms

Terms and
Conditions

These terms explain how this website works and what applies when you order from Josh's Shop. Please read them before placing an order.

01 / Using this site

Clear terms for a straightforward service.

“A good order starts with clear information.”
These conditions apply to visitors, customers and anyone making an enquiry through this website.
Restaurant counter with a freshly prepared pizza, printed order details and a welcoming dining room in the background
02 / Key points

The details in brief.

“Menu descriptions and prices can change. The details shown at the point of order apply.”

Menu information

“An order is accepted when Josh's Shop confirms it. Preparation begins after acceptance.”

Order acceptance

“Please check your address and contact number before confirming delivery.”

Customer details

“Food must be received promptly and stored safely. Tell us about allergies before ordering.”

Food information

“Website content belongs to Josh's Shop unless another owner is identified.”

Site content

“English law applies to these terms, subject to the rights customers have by law.”

Applicable law
03 / Full terms

Ordering, payment and delivery

When you place an order, you agree to provide accurate contact, delivery and payment information. Orders depend on availability, opening hours and our ability to deliver to the address supplied. We may contact you if an item is unavailable, a detail needs checking or the order cannot be completed.

Prices, delivery charges and estimated times are shown before you confirm an online order where the service allows. An estimated time can change during busy periods, severe weather or other events outside our reasonable control. If a payment provider declines a transaction, the order may not be accepted.

Tell us about allergies or dietary requirements before ordering. We handle ingredients in a working kitchen, so we cannot promise that any item is completely free from a particular allergen. Customers should review the information provided and contact us before placing an order if they need clarification.

04 / At a glance

Four areas covered.

01 Website use
02 Order details
03 Payment handling
04 Customer contact
05 / Responsibilities

Use the site with care.

You may use this website for personal, lawful purposes. Do not interfere with its operation, attempt unauthorised access or copy its material for commercial use without permission.

We aim to keep the information accurate and the website available, but online services can have interruptions. Nothing in these terms removes a legal right that cannot be excluded.

Quiet pizza restaurant dining room in Stoke-on-Trent with set tables, warm natural light and an open service counter

Josh's Shop

Freshly made pizzas on Canal Street, Stoke-on-Trent.

Contact

+44 7911 808944

[email protected]

Canal Street
Stoke-on-Trent
ST6 4LU

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